Opinion
The Org Chart Is Not the Authority Map
Every organization has two structures: the one on paper and the one that decides. Pretending they match is how work slows and accountability evaporates.
Updated

Meridian has published an update treating the distinction between organizational charts and actual authority as a practical guide for executives, board members, and new managers. The piece, released on July 2, 2026, navigates through institutional complexities without resorting to vague reminders or abstract theories. Instead, it offers concrete advice grounded in real-world decision-making processes.
The article begins mid-process, addressing the challenges that arise when formal authority structures diverge from practical realities. Summer absences often highlight discrepancies in who holds actual decision-making power, a phenomenon observed in various settings, from project meetings to family discussions and service interactions. Yet, this is not presented as breaking news; rather, it serves as an instructional guide for navigating everyday organizational dynamics.
Lena Holloway’s writing style emphasizes the importance of sequence over abstract theorizing. She guides readers through identifying key decision points, understanding who holds real authority, and recognizing the practical implications of these discrepancies. Her approach avoids moral outrage or dramatic declarations, focusing instead on actionable insights that can be implemented immediately.
The timing of this piece is crucial as it aligns with periods when organizational pressures are most evident, when decisions wait for a single individual, informal approvers exert influence, and committees lack decisive power. Holloway’s article provides readers with specific steps to take: tracing recent decisions to their actual decision-makers, noting rubber-stamp approvals, identifying unseen veto holders, distinguishing between those who control budgets and those merely attending meetings, and observing what stalls when key figures are absent.
These checks are meant to be systematic, allowing readers to consolidate information in one place rather than scattering it across various mediums. The article also highlights signals worth monitoring: decisions that rely on a single person, informal approvers, committees without real authority, titles without budgets, and the individuals who everyone actually consults for guidance. These signals become meaningful only when compared against historical baselines to identify trends and potential issues.
Holloway cautions against common pitfalls such as reorganizing charts instead of addressing authority problems directly, giving titles rather than decision rights, allowing shadow authorities to operate without accountability, conflating consultation with decision-making, and avoiding clear choices in favor of ambiguous dotted lines. Each trap is described soberly, emphasizing the practical consequences that can arise from these oversights.
The article’s voice remains measured and institutional, underscoring the human element behind organizational dynamics. It encourages readers to consider who has actual authority, who possesses critical documents, and who will face consequences for decisions made under less favorable conditions. This approach avoids presenting any single solution as definitive, instead offering a framework for navigating imperfect choices.
Finally, Holloway’s piece concludes with practical actions: documenting decision-makers by name, aligning budgets with stated authority, retiring ineffective committees, and formalizing real organizational structures. These steps are meant to be small enough to implement immediately, ensuring that readers can take tangible action before the day ends. For those with more time, she suggests reviewing outcomes after a few days or at subsequent milestones.
In essence, the article’s bottom line is straightforward: addressing the disparity between org charts and actual authority should not wait until it becomes urgent. Readers need clear guidance on how to proceed, where to store evidence of their findings, which risks to prioritize, and the confidence to ask better questions. This practical approach ensures that the information provided is both original and immediately useful, without overstating its certainty or applicability.
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